Job Post- 892
SaRa Lifestyle Ltd, the premier fashion brand in Bangladesh is looking for an experienced Customer Service Executive to join the E-commerce team. SaRa Lifestyle Ltd. is a leading fashion brand based in Bangladesh and a member of SNOWTEX Group.
Job Location: Mirpur DOHS, Dhaka
Position Name: Customer Service Executive
Vacancy: Not Specific
Job Nature: Full-Time
Website: www.saralifestyle.com
#Education: Minimum bachelor’s degree in any discipline.
Job Responsibilities:
• Providing customer support via email, phone, or social media channels.
• Responding to questions about products, shipping, returns, exchanges, and other topics
• Providing information about products and services including pricing, availability, delivery options, and order status.
• Customer privilege card, create gift card number and add in POS and website.
• Payment gateway check and update in excel file.
• Handling returns, exchanges, and other customer service issues related to online purchases.
Experience: Minimum 1 year experience as “Customer Service Executive”.
#Salary: 20,000/- per month (Salary will be increased after six months provision period).
#Other Benefits: Provident Fund, Yearly Performance Bonus, Partially Subsidized Lunch Facilities, Mobile Bill, Yearly Salary Review, Two Festival Bonus, Earn-Leave Encashment, Paternity Leave, In-house Training Facilities, Career Development Opportunity.
If you think you possess what it takes to be a part of a winning team, Please send your CV at “recruitment@snowtex.org“
Please mention the position of “Customer Service Executive” in the subject line.
Application Deadline: 05th July 2023
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