Job Post – 636
One of the renowned automobile company is looking for “Field Service Engineer”
Position: Field Service Engineer
Job Responsibility:
• Drive Customer Satisfaction Index and Service Revenue Growth.
• Responsible for Product Performance Support.
• Ensure adherence to PRISM Process at Channels / Dealer locations
• Driving initiatives at the workshops to enhance customer service experience
• Improving the TAT of vehicles both within and outside workshop attentions
• Reduction in repeat jobs by enhancing skill and infrastructure of outlets.
• Drive MaxServ initiatives within their territory
• Monitor costs, implement cost saving measures and ensure profitability of the dealer point.
• Increase penetration of service products.
• Continuous monitoring of product performance and provide feedback to HQ
• Monitor competition and competitor activities on new initiatives and products
• Ensure regular customer visits and address customer requirements
The selected candidates will be given extensive hands-on training in the products, processes and procedures prior
to the placement in the field.
Additional Requirement: Requirement:
• Fluency in speaking English
• Good Communication Skills & Personality
• Computer knowledge more than basics
• Should be willing to travel extensively across Bangladesh.
• Knowledge on Commercial Vehicle Range of products and its aggregates will be ideal
Education: BSC in Engineering (Mech./Automobile/ Production)
Experience: 7-10 Years
Salary: 70K-80K (Negotiable)
Location: Dhaka
Send Your CV to career@hroutsources.com
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Page Link – bdengineer.com
Page Link- Engineers Job in Bangladesh
