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Mysoft Heaven is Hiring Support Engineer

Job Post – 930

𝐉𝐨𝐛 𝐓𝐢𝐭𝐭𝐥𝐞: Support Engineer (Hardware & Software)

𝐉𝐨𝐛 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Dhaka

𝐕𝐚𝐜𝐚𝐧𝐜𝐲: 3

𝐒𝐚𝐥𝐚𝐫𝐲: Negotiable

𝐉𝐨𝐛 𝐂𝐨𝐧𝐭𝐞𝐱𝐭

We are looking to hire a skilled Support Engineer to assist our all IT related technical support issues. A Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems software and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments.

𝐉𝐨𝐛 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Installing and configuring computer systems.

• Responding to IT support requests.

• Meeting with clients to diagnose software, networking, or hardware issues.

• Providing technical support on-site or via remote-access systems.

• Offering solutions that meet the needs of the client.

• Repairing hardware malfunctions, software issues, and networking problems.

• Maintaining good client relations.

• Tracking and managing work records.

• Compiling job reports.

𝐄𝐦𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐒𝐭𝐚𝐭𝐮𝐬: Full-Time

𝐖𝐨𝐫𝐤𝐩𝐥𝐚𝐜𝐞: Work at office

𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬

• Diploma & Bachelor’s degree in related field.

• Proven work experience as a technical support engineer.

• Knowledge of web services, API, and IP-based protocols.

• Experience with scripting languages such as Perl or Shell.

• Knowledge of computer hardware and networking systems.

• Ability to troubleshoot complex hardware and software issues.

𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

 1 to 2 year(s)

𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐏𝐫𝐨𝐜𝐞𝐬𝐬:

Please send your CV with a photo to mysoftheaven@gmail.com in the proper format with the position mentioned.

Contact No: 02-41001094, +8801958633202, 8801958633203

Mail: mysoftheaven@gmail.com

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